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Privacy policy

Privacy Policy Effective Date: 1 May 2025 Brand: DigitalSimba Company: Sensordeal AI...

Privacy Policy

Effective Date: 1 May 2025

Brand: DigitalSimba

Company: Sensordeal AI Pvt. Ltd.

This Privacy Policy explains how DigitalSimba, a brand of Sensordeal AI Pvt. Ltd., collects, uses, stores, and protects your personal data. We are committed to maintaining your privacy and complying with applicable privacy laws including the General Data Protection Regulation (GDPR).

Who We Are

DigitalSimba is a digital service operated by Sensordeal AI Pvt. Ltd. We provide AI-driven solutions and tools. This Privacy Policy applies to all users of our website, mobile applications, and services.

What Data We Collect

We may collect the following types of information:

  • Identity details such as your name, email address, and contact number
  • Technical information such as IP address, browser type, and device information
  • Usage data including interaction with our services
  • Communication records like messages or support queries
  • Payment information processed by third-party providers

How We Use Your Data

We use your data to:

  • Provide and improve our services
  • Communicate with you and respond to your requests
  • Process payments and transactions securely
  • Ensure compliance with legal obligations
  • Personalize your experience and perform analytics

We do not sell or rent your personal data.

Legal Basis for Processing

We process your personal data under the following lawful bases:

  • Consent
  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate interest

Data Storage and Security

Your data is stored securely using encrypted systems and controlled access. We take technical and organizational measures to protect your personal information from unauthorized access or disclosure.

Your Rights

You have the right to:

  • Access the data we hold about you
  • Request correction or deletion of your data
  • Object to or restrict certain processing
  • Request data portability
  • Withdraw consent at any time

To exercise your rights, contact us at privacy@digitalsimba.com.

Cookies and Tracking

We use cookies and similar technologies to improve your experience, analyze traffic, and remember preferences. You can manage cookie preferences through your browser settings.

Third-Party Services

We use third-party services for payments, hosting, and analytics. These providers process data only on our instructions and under strict data protection terms.

Examples include:

  • Stripe or Razorpay for payments
  • Google Analytics for usage analytics
  • AWS or Google Cloud for hosting

Data Retention

We retain your data only as long as necessary for the purposes stated in this policy or as required by law. When no longer needed, data is securely deleted or anonymized.

Children’s Privacy

Our services are not intended for users under the age of 16. We do not knowingly collect data from children. If we become aware of such data, we will delete it.

Changes to This Policy

We may update this Privacy Policy periodically. Any significant changes will be communicated through our website or direct notification.

Contact Information

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Email: privacy@digitalsimba.com
Company: Sensordeal AI Pvt. Ltd.
Website: www.digitalsimba.com
Address: UNI No. 24142 Prestige, Jindal City Tumkur, ChikkaBidarkal, Bangalore North, Karnataka, India - 5600073